Thursday, December 11, 2008

Service with a Smile

I travel a lot. That's an understatement. I've been "home" all of 12 days since mid-September And, so, I eat most of my meals in restaurants. (H0me-cooked meal, anyone???).

I have some favorite eateries:
  • Rosa's Cafe
  • Cracker Barrel
  • Chick-fil-A
  • Chipotle
  • Cici's Pizza
  • Spring Creek

There's other regular stops, but I visit these establishments often. Why? Consistent quality. Relative low cost. Cleanliness (for the most part). And, especially, service with a smile. Most of these restaurants excel at customer service (there are exceptions, but true as a general rule).

My travels also put me together with many congregations of Christians. I meet churches of all sizes. I meet churches that are growing. I meet churches that are struggling. A common factor in churches that are doing well? You might say, service with a smile.

Growing churches are friendly churches. They are churches that care about people: churches that love being together, and churches that go out of their way to make visitors and newcomers welcome.

Sometimes, congregations fall for the notion that church growth is primarily a matter of big and fancy facilities, or polished and well-educated preachers, or a plethora of programs and offerings. These can be important contributors to growth, but the first spark, I believe, is the people-friendly quotient. After all, the example of the of greatest people-loving person should inspire us!